About Akron General Employee Health Plan (EHP) 

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EHP provides support to Akron General employees for all aspects of health benefit administration. We work with you on a variety of administrative issues related to your health plan and strive to provide outstanding customer service. Topics we can assist you with include:

• Benefit coverage and the provider networks.
• Claims management and resolution.
• Timely review of special benefit or waiver cases.

The Akron General EHP Customer Service Unit strives to offer you quality healthcare services and the opportunity to select health plan coverage that meets your needs and the needs of your family while managing your expectations as well as expenses.

Akron General offers their employees a comprehensive health plan that includes access to the entire Cleveland Clinic Quality Alliance network of providers. Akron General Employee Health Plan is committed to consistently providing you timely and accurate information regarding your health plan benefits.

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Contact Information 

Akron General EHP: 216.448.0818
Toll free: 844-782-0165

Akron General Benefits Helpline: 330.344.6092
Akron General Wellness Helpline:  330.344.7044

Email:
cehpao@ccf.org  (EHP only)
benefits@akrongeneral.org (all other HR benefits)

 

Akron General EHP address: 
3050 Science Park Drive, AC332b
Beachwood, OH 44122

Fax numbers:
EHP Main Fax: 216-448-2053
Eligibility Fax (New Hire Audit): 216-448-2054
EHP Wellness Fax: 216-448-2055